Returns & Exchanges
At Dutch, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return window for all unworn and tagged items. If your new fashion piece doesn't fit your style, our streamlined exchange process ensures you find the perfect match without any hassle.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the original packing slip is included inside.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Hand over your package to the designated carrier and keep your tracking number handy while we process your refund or exchange within 5-7 business days.